Privacy Policy

Personal data is collected to facilitate account creation, verify identity, process transactions, and ensure compliance with legal obligations. The platform implements technical and organisational measures to protect user information from unauthorised access, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, and regular security audits.

Users have the right to:

• Access their personal data held by the operator
• Request correction of inaccurate or incomplete information
• Request deletion of data where permissible by law
• Withdraw consent for processing activities

All data handling practices comply with applicable laws in Pakistan and international standards governing online services. The operator processes information lawfully, transparently, and only for specified purposes communicated to users.

User data is processed for the following purposes:

• Account Management: Creating and maintaining user accounts, verifying identity, and managing account settings
• Transaction Processing: Facilitating deposits, withdrawals, and payment processing through secure channels
• Service Improvement: Analysing usage patterns to enhance platform functionality and user experience
• Marketing Communications: Sending promotional offers, updates, and personalised content based on user preferences
• Analytics: Evaluating platform performance, user behaviour, and service effectiveness
• Compliance: Meeting legal and regulatory requirements, preventing fraud, and ensuring responsible gaming practices

All processing activities are conducted transparently and in accordance with the purposes disclosed to users at the time of collection. The operator does not use personal data for purposes incompatible with those originally specified without obtaining additional consent.

Users may access, review, and update their personal data by logging into their account or contacting customer support. Requests for correction or deletion of information will be processed in accordance with applicable laws and the operator’s data retention policies.

To request data deletion or correction:

1. Log into your account and navigate to account settings
2. Submit a request through the support centre
3. Provide necessary identification documents if required
4. Allow reasonable time for processing (typically 7 to 14 business days)

By using the platform, users consent to security checks, verification procedures, and the processing of payment data by authorised third-party payment providers. These providers operate under strict confidentiality and security standards to protect user information during transactions.

The platform is intended solely for individuals aged 18 years or older. The operator does not knowingly collect or process personal data from minors. While the platform implements age verification measures, it cannot guarantee the accuracy of user-provided information without official identification documents.

If a parent or guardian becomes aware that a minor has provided personal data to the platform, they should contact customer support immediately. Upon verification, the operator will promptly delete the minor’s account and all associated personal information from its systems. The protection of children’s privacy is a priority, and the operator takes all reasonable steps to prevent underage access to its services.

Personal data may be transferred to and processed in countries outside Pakistan where the operator’s partners, service providers, and data centres are located. These transfers are necessary to provide services, process payments, and maintain platform functionality.

By using the platform, users consent to the international transfer of their personal data. The operator ensures that all partners and service providers adhere to strict confidentiality and data protection standards equivalent to those set forth in this Privacy Policy. Appropriate safeguards, including contractual agreements and security measures, are in place to protect user information during international transfers.

This disclaimer may alter the scope or effects of certain provisions within this Privacy Policy to the extent permitted by law. The disclaimer becomes effective when the user accepts this Privacy Policy through registration, continued use of services, or other forms of acceptance.

The operator reserves the right to modify this Privacy Policy to reflect changes in legal requirements, business practices, or service offerings. Users will be notified of material changes through the platform or via email. Continued use of services following such modifications constitutes acceptance of the updated policy.

Cookies are small text files stored on a user’s device by the web browser. The platform uses cookies to:

• Collect statistical data on website usage
• Analyse user behaviour and preferences
• Personalise content and advertisements
• Improve site functionality and performance
• Remember user settings and login status

Cookies are retained for a period of one year from the date of placement unless deleted by the user. Users may manage cookie preferences through their browser settings, though disabling certain cookies may affect platform functionality. The operator uses both session cookies (temporary) and persistent cookies (stored for longer periods) to enhance user experience.

By accessing or using the platform, users acknowledge that they have read, understood, and agree to be bound by this Privacy Policy. Continued use of services constitutes full acceptance of the terms and conditions set forth in this document.

The current version of this Privacy Policy, as published on the platform, prevails over any prior versions. Users are encouraged to review this policy periodically to stay informed about how their personal data is being protected and processed. The operator is not responsible for users’ failure to review updates to this policy.

Personal data may be shared with third parties in the following circumstances:

• Legal Compliance: When required by law, regulation, or court order
• Dispute Resolution: To resolve disputes, enforce agreements, or protect the rights and safety of users
• Service Providers: With partners who assist in providing services (payment processors, customer support, technology providers)
• Business Transfers: In connection with mergers, acquisitions, or asset sales

Where third parties are listed on the platform, their identities and roles are disclosed. If not listed, users will be informed of the purpose and scope of data sharing. By providing personal data, users consent to its disclosure to third parties under the circumstances described. All third parties are contractually obligated to maintain the confidentiality and security of user information.

The platform may contain links to third-party websites that operate under their own privacy policies. The operator is not responsible for the data practices, content, or privacy policies of external websites.

Users are advised to:

• Review the privacy policies of any third-party websites before providing personal data
• Exercise caution when navigating to external sites
• Understand that the operator has no control over third-party data collection or use

The inclusion of external links does not constitute an endorsement of those websites or their practices. Users access third-party websites at their own risk and should take appropriate precautions to protect their personal information.