Melbet Privacy Policy

This policy outlines how personal information is collected, processed, protected, disclosed, and destroyed when users access the platform. All data handling is based on prior user consent and complies with applicable regulations in Bangladesh. The document ensures transparency in how user information is managed and safeguarded. Melbet is committed to maintaining the confidentiality and security of all personal details provided by its users.

Privacy and Data Protection

The platform collects personal information necessary to operate accounts, process transactions, and deliver services. This includes:

  • Full name and date of birth
  • Contact details (email address, phone number)
  • Payment information and transaction history
  • Device and browsing data for security purposes

Technical and organisational measures are in place to protect this information from unauthorised access, alteration, or disclosure. Encryption protocols, secure servers, and regular security audits ensure data integrity. Users have the right to access, correct, or request deletion of their personal information at any time. All processing activities comply with relevant data protection laws in Bangladesh, ensuring lawful and transparent handling of user details.

Use of Collected Information

Personal data is used exclusively for legitimate purposes related to account management and service delivery. The platform processes information to:

  • Verify user identity and maintain account security
  • Execute deposits, withdrawals, and other financial transactions
  • Improve website functionality and user experience
  • Conduct analytics to understand user behaviour and preferences
  • Send communications regarding account activity, promotions, and updates
  • Comply with legal and regulatory obligations, including anti-fraud measures

All processing is conducted transparently and lawfully. Users are informed of how their data is used, and consent is obtained where required. Information is never sold to third parties for marketing purposes. The platform only shares data when necessary to fulfil services or meet legal requirements.

Access to Information

Users may request access to their personal data at any time by contacting customer support. The platform provides tools to update account information directly through user profiles. Deletion requests are processed in accordance with legal retention requirements and contractual obligations.

To correct or remove information:

  1. Log in to the account and navigate to profile settings
  2. Update details directly or submit a request through the support team
  3. For permanent deletion, contact support with verification of identity

By using the platform, users consent to security checks and verification procedures necessary to prevent fraud and protect accounts. Payment data is processed by trusted third-party providers who adhere to strict confidentiality and security standards. Users acknowledge and accept this processing as part of using financial services on the site.

Protection of Children’s Privacy

The website is intended exclusively for individuals aged 18 years and above. The platform does not knowingly collect or process information from minors. Age verification cannot be conducted without official documentation, and users are responsible for confirming their eligibility before registration.

If a parent or guardian becomes aware that a minor has provided personal details without consent, they may contact support immediately. Upon verification, the account will be suspended, and all associated data will be permanently deleted. The platform takes this obligation seriously and cooperates fully with guardians to ensure compliance with age restrictions.

International Data Transfers

Personal information may be transferred to and processed in countries where service providers and partners operate. These jurisdictions may have different data protection laws than those in Bangladesh. By using the platform, users consent to the transfer and processing of their data in such locations.

All partners and service providers are contractually obligated to maintain confidentiality and apply appropriate security measures. Data protection standards are upheld regardless of where processing occurs. The platform ensures that international transfers comply with applicable legal frameworks and that user information remains secure throughout its lifecycle.

Use of Cookies

Cookies are small text files stored on a user’s device to improve website functionality and user experience. The platform uses cookies for:

  • Collecting anonymous statistics on website traffic and usage patterns
  • Analysing user behaviour to enhance site performance
  • Personalising content and recommendations based on preferences
  • Remembering login details and settings for convenience

Cookies are retained for a maximum of one year from the date of placement. Users may disable cookies through browser settings, though this may affect website functionality. The platform does not use cookies to collect personally identifiable information without consent. Cookie data is processed in accordance with this policy and applicable privacy regulations.

Acceptance of Privacy Policy

By accessing or using the website, users confirm their full acceptance of this privacy policy. Continued use of services constitutes ongoing consent to the terms outlined herein. The current version of the policy, as published on the website, prevails over any prior versions.

Users are responsible for reviewing the policy regularly to stay informed of any updates or changes. The platform reserves the right to modify the policy as necessary to reflect legal requirements, operational changes, or service improvements. Material changes will be communicated through the website or direct user notification where appropriate.

Third-Party Privacy Practices

Personal information may be shared with third parties under specific circumstances, including:

  • Compliance with legal obligations and law enforcement requests
  • Resolution of disputes, fraud investigations, or legal proceedings
  • Fulfilment of contractual agreements with service providers

Third parties with access to user data are listed on the website where applicable. If not listed, users will be informed of the purpose and scope of data sharing before it occurs. By providing information, users consent to such disclosures as necessary to deliver services and meet legal requirements.

All third parties are bound by confidentiality obligations and must handle data in accordance with applicable privacy laws. The platform does not authorise third parties to use personal information for purposes beyond those specified in this policy.

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