Overview of KYC/AML for Kenya Users

KYC and AML procedures verify identity, prevent fraud, and disrupt money laundering and terrorism financing. These security measures strengthen account protection, support transparency, and meet reporting obligations.

• Fair play in betting and gaming
• User safety through robust risk controls
• Transparency on how accounts are verified and monitored
• Compliance with legal and regulatory requirements in Kenya
• Account protection across deposits and withdrawals

Every new account holder must complete identity check and document submission before full access to services, including withdrawals. Melbet may request additional information if risk factors arise.

• Government‑issued photo identification for ID verification
• Proof of address matching the registered profile
• Confirmation of ownership for the chosen payment method

Controls are implemented to prevent money laundering, terrorism financing, and other illegal activity. These security measures align to the Proceeds of Crime and Anti‑Money Laundering Act, the Prevention of Terrorism Act, Central Bank of Kenya guidelines, and directives from the Financial Reporting Centre and the Betting Control and Licensing Board.

• Transaction monitoring across deposits, bets, payouts, and reversals to detect suspicious activity
• Automated detection rules and thresholds based on behaviour patterns and risk indicators
• Enhanced due diligence for high‑risk events, accounts, and jurisdictions
• Reviews of large, complex, or unusual transfers and payout requests
• Risk scoring applied to accounts and activities, updated as new data is received
• Sanctions and PEP screening against recognised lists
• Reporting obligations met through timely STRs and other notices to the FRC as required by law

Certain behaviours are not allowed to protect the integrity of ID verification and AML controls. Breaches may lead to intervention under this policy.

• Creating or using multiple accounts
• Using forged, altered, or stolen documents
• Attempting to launder funds through deposits, bets, or withdrawals
• Manipulating systems or exploiting platform vulnerabilities
• Sharing or selling account access or credentials
• Using third‑party or unverified payment instruments
• Providing false details or misrepresenting identity

Violations trigger enforcement action to protect the platform, users, and the financial system, and to uphold transparency and fair play.

Temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users must provide accurate, complete, and up‑to‑date personal data and complete ID verification within requested timeframes. Prompt document submission is required when additional checks are necessary. Only payment methods owned by the account holder may be used. Users should report suspicious activity immediately through the available support channel. These responsibilities contribute to responsible gaming, account protection, and compliance with regulatory requirements.

The platform upholds fair play and transparency to maintain a safe environment for all users in Kenya. Continuous oversight and clear communication help protect user safety and the integrity of the market.

• Compliance with KYC/AML standards and Kenyan law
• Confidentiality and protection of personal data
• Ongoing monitoring and swift response to suspicious activity
• Prevention of manipulation, collusion, and unfair behaviour
• User support and guidance on safety and compliance matters
• Shared responsibility between the platform and users
• Equal and consistent conditions for all users