Terms and Conditions for Melbet India

By accessing the platform, you confirm that you have read, understood, and agreed to comply with these terms and conditions in their entirety. You acknowledge that these provisions form a legally binding contract between you and the betting operator.

Eligibility Requirements

You must be at least 18 years old to register an account and use our services. By completing registration, you confirm that all information provided is accurate, current, and complete. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account.

Modifications to Terms

The operator reserves the right to modify, amend, or update these terms at any time without prior notice. Changes become effective immediately upon publication on the platform. Continued use of services after modifications constitutes your acceptance of the revised terms. You should review this page regularly to stay informed of any updates.

Proper Use of Platform

You agree to use the platform only for lawful purposes and in accordance with these provisions. Prohibited activities include:

• Fraudulent behaviour or attempted manipulation of the system
• Use of automated software, bots, or scraping tools
• Creating multiple accounts to exploit bonuses
• Collusion or coordination with other users
• Any action that compromises platform integrity

Intellectual Property Protection

All content on the platform, including text, graphics, logos, software, and trademarks, remains the exclusive property of the operator. You may not reproduce, distribute, modify, or create derivative works without written authorization.

Limitation of Liability

The operator provides services on an “as is” basis and does not guarantee uninterrupted or error-free operation. The company is not liable for losses arising from technical failures, network issues, or circumstances beyond reasonable control. Your use of the platform is at your own risk, subject to applicable legal protections.

These rules govern all betting activities conducted through the platform. You must understand and accept these provisions before placing any bets.

Eligibility and Account Requirements

Only registered users who have completed identity verification may place bets. You must maintain a positive balance in your account to submit wagers. Each user is permitted one account only—multiple registrations will result in closure and forfeiture of funds.

Bet Acceptance and Confirmation

Bets are accepted only after confirmation appears in your betting history. The operator reserves the right to refuse or reject any wager without providing reasons. Odds may change before acceptance, and you will be notified if the quoted odds are no longer available. Once confirmed, bets cannot be cancelled except in circumstances specified in these terms.

Betting Limits and Restrictions

Minimum and maximum betting amounts vary by sport, market, and event. The platform displays applicable limits before you submit a wager. The operator may impose individual restrictions on your account based on betting patterns or risk assessment. These limitations are applied at the company’s discretion to maintain platform integrity.

Settlement and Calculation

Winning bets are settled based on official results from recognized governing bodies. The operator determines final outcomes according to published rules for each sport and market. In cases of disputed results or technical errors, the company’s decision is final. Settlement corrections may occur if initial results are subsequently overturned by official sources.

Cancellations and Void Bets

Bets may be declared void in the following circumstances:

• Event cancellation or abandonment before completion
• Technical errors affecting odds or availability
• Detection of rule violations or irregular patterns
• System malfunctions or display errors

When bets are voided, stakes are returned to your account. The operator is not liable for potential winnings from cancelled wagers.

These provisions govern all financial transactions on the platform, including deposits, withdrawals, and payment processing.

Deposit Procedures

You may fund your account using approved payment methods displayed in the cashier section. Minimum deposit amounts vary by payment system. Funds are typically credited instantly, though processing times depend on the selected method. You are responsible for all fees charged by your payment provider. The operator does not impose deposit fees unless explicitly stated.

Withdrawal Process and Requirements

Withdrawals are processed to the same payment method used for deposits whenever possible. Minimum and maximum withdrawal limits apply based on your chosen method and account status. Processing times range from instant to several business days, depending on the payment system and verification requirements.

You must meet the following conditions before requesting withdrawals:

• Complete identity verification (KYC)
• Fulfill wagering requirements for any active bonuses
• Ensure account details match verification documents
• Comply with anti-money laundering procedures

Transaction Processing Timeframes

The operator processes withdrawal requests within 24-48 hours after approval. Additional time may be required for verification procedures or large withdrawal amounts. Payment systems may impose their own processing periods beyond our control. You will be notified of any delays affecting your transaction.

Verification and Security Requirements

Before processing your first withdrawal, you must complete identity verification by providing:

• Government-issued identification document
• Proof of address (utility bill or bank statement)
• Payment method verification (card images or e-wallet screenshots)

The operator may request additional documentation at any time to comply with regulatory obligations or prevent fraud. Failure to provide requested documents will result in delayed or cancelled withdrawals.

Transaction Restrictions and Cancellations

The operator reserves the right to:

• Decline or delay suspicious transactions
• Request source of funds documentation
• Apply additional verification for large amounts
• Reverse transactions obtained through fraudulent means

Pending withdrawals may be cancelled at your request before processing begins. Once approved and sent to the payment system, cancellation is not possible.

The operator is committed to promoting safe and responsible betting practices. You have access to tools and resources designed to help maintain control over your gaming activities.

Self-Management Tools

The platform provides several features to help you manage your betting behaviour:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts
• Bet Limits: Restrict the maximum stake per bet or cumulative betting amounts
• Session Reminders: Receive notifications about time spent on the platform
• Reality Checks: Periodic alerts displaying your current session duration and spending

You can activate these controls through your account settings. Once set, limits take immediate effect and cannot be increased for a minimum cooling-off period.

Self-Exclusion Options

If you feel unable to control your betting activities, you may request self-exclusion for periods ranging from 6 months to permanent closure. During self-exclusion:

• Your account will be blocked from all betting activities
• You cannot create new accounts
• Promotional materials will cease
• Any remaining balance will be returned after wagering requirements are met

To request self-exclusion, contact customer support with your preferred duration. This action cannot be reversed during the chosen period.

Risk Assessment and Warning Signs

Consider your relationship with betting by evaluating these indicators:

• Spending more money or time than intended
• Betting to recover previous losses
• Neglecting personal or professional responsibilities
• Borrowing money to fund betting activities
• Experiencing stress or anxiety related to betting outcomes

If you recognize these patterns, seek assistance immediately.

Support Resources

The following organizations provide confidential assistance for gambling-related concerns:

• Gamblers Anonymous India: Support groups and counselling services
• National Institute of Mental Health and Neurosciences (NIMHANS): Professional treatment programs
• BeGambleAware: Online resources and helpline support

The operator encourages you to reach out for help if betting negatively affects your life. Recovery support is available and effective.

The operator maintains strict policies to prevent money laundering and terrorism financing. These measures comply with international standards and regulatory obligations.

Legal Obligations and Framework

The platform operates under anti-money laundering regulations that require:

• Customer due diligence and identity verification
• Transaction monitoring and record keeping
• Reporting of suspicious activities to authorities
• Risk-based approach to customer assessment

By using the platform, you acknowledge and accept these verification requirements as necessary conditions of service.

Customer Identification Procedures

You must complete Know Your Customer (KYC) verification before processing withdrawals. This process requires:

1. Identity Verification: Submit government-issued photo identification (passport, driving licence, or Aadhaar card)
2. Address Confirmation: Provide recent utility bill, bank statement, or government correspondence
3. Payment Method Validation: Verify ownership of cards or e-wallets used for transactions
4. Enhanced Due Diligence: Additional documentation may be requested for large transactions or high-risk indicators

All submitted documents must be valid, legible, and clearly show your personal information matching your account registration details.

Transaction Monitoring Systems

The operator employs automated and manual monitoring systems to detect unusual transaction patterns, including:

• Rapid deposits and withdrawals without betting activity
• Transactions inconsistent with your profile or previous behaviour
• Structured transactions designed to avoid reporting thresholds
• Deposits from multiple sources to a single account

Suspicious patterns trigger internal reviews and may require additional verification before processing continues.

Consequences of Non-Compliance

Failure to comply with anti-money laundering procedures may result in:

• Account Suspension: Temporary restriction on deposits, betting, and withdrawals
• Fund Freezing: Retention of balances pending investigation completion
• Account Closure: Permanent termination with forfeiture of funds if fraud is confirmed
• Reporting to Authorities: Notification to law enforcement and financial intelligence units

The operator has zero tolerance for money laundering attempts. Cooperation with verification requests protects both your rights and platform integrity.

The operator is committed to protecting your personal information in accordance with applicable data protection laws and regulations.

Data Collection and Purpose

The platform collects the following categories of personal data:

• Account Information: Name, date of birth, email address, phone number
• Identification Documents: Copies of government-issued ID, address verification
• Financial Data: Payment method details, transaction history, deposit and withdrawal records
• Technical Information: IP address, device identifiers, browser type, login timestamps
• Betting Activity: Wager history, game preferences, bonus usage patterns

This information is collected to:

• Verify your identity and comply with legal obligations
• Process transactions and manage your account
• Prevent fraud and detect suspicious activities
• Improve services and personalize user experience
• Communicate important updates and promotional offers

Legal Basis for Processing

The operator processes your personal data based on:

• Contractual Necessity: Fulfilling obligations under your user agreement
• Legal Compliance: Meeting regulatory requirements for identity verification and anti-money laundering
• Legitimate Interests: Preventing fraud, securing the platform, and improving services
• Consent: Marketing communications and optional features (which you may withdraw at any time)

Data Sharing and Disclosure

Your personal information may be shared with:

• Payment service providers for transaction processing
• Identity verification services for KYC compliance
• Regulatory authorities and law enforcement when legally required
• Technical service providers who support platform operations

The operator does not sell your personal data to third parties. All service providers are bound by confidentiality obligations and data protection agreements.

Your Rights and Controls

Under applicable data protection laws, you have the right to:

• Access: Request copies of your personal data held by the operator
• Correction: Update or rectify inaccurate information
• Deletion: Request removal of your data, subject to legal retention requirements
• Restriction: Limit processing of your information in certain circumstances
• Portability: Receive your data in a structured, machine-readable format
• Objection: Opt out of marketing communications and certain processing activities

To exercise these rights, contact the data protection team through customer support. The operator will respond within 30 days of receiving your request.

Data Retention and Security

Personal information is retained for as long as your account remains active and for an additional period required by law. After account closure, the operator maintains records for regulatory compliance, typically 5-7 years. All stored data is protected through encryption, access controls, and regular security audits.

The operator implements comprehensive security protocols to protect your account, personal data, and financial transactions.

Technical Security Infrastructure

The platform employs industry-standard security technologies:

• 256-bit SSL Encryption: All data transmitted between your device and our servers is encrypted to prevent interception
• Secure Socket Layer (SSL) Certificates: Verified digital certificates ensure you’re connected to the authentic platform
• Firewall Protection: Advanced firewalls block unauthorized access attempts and malicious traffic
• Regular Security Audits: Independent testing and vulnerability assessments conducted by third-party specialists

These measures ensure that your sensitive information remains confidential and protected from external threats.

Account Security Features

Two-Factor Authentication (2FA)

The operator strongly recommends enabling two-factor authentication on your account. This additional security layer requires:

1. Your password (something you know)
2. A verification code sent to your mobile device (something you have)

This combination significantly reduces the risk of unauthorized access even if your password is compromised. You can activate 2FA in your account security settings.

Login Monitoring and Alerts

The platform tracks login attempts and notifies you of suspicious activities, including:

• Access from new devices or locations
• Multiple failed login attempts
• Changes to account settings or contact information
• Unusual transaction patterns

You will receive email or SMS alerts when such events occur, allowing you to take immediate action if your account is compromised.

Transaction Security Protocols

All financial operations are protected through:

• Payment Card Industry (PCI) Compliance: Adherence to international standards for handling card information
• Tokenization: Sensitive payment data is replaced with secure tokens, preventing storage of actual card numbers
• Transaction Verification: Additional authentication required for large withdrawals or unusual requests
• Fraud Detection Systems: Automated algorithms identify and flag suspicious financial activities

Your Security Responsibilities

You play a crucial role in maintaining account security:

• Create a strong, unique password combining letters, numbers, and special characters
• Never share your login credentials with anyone
• Log out after each session, particularly on shared devices
• Keep your contact information current for security notifications
• Report suspicious activities or unauthorized access immediately

Incident Response and Support

If you suspect your account has been compromised:

1. Change your password immediately
2. Contact customer support to report the incident
3. Review your recent transaction history for unauthorized activities
4. Enable two-factor authentication if not already active

The security team investigates all reported incidents and takes appropriate action to protect your account and funds. The operator will never ask for your password via email or phone—any such requests should be reported as phishing attempts.