Melbet Privacy Policy

The platform collects personal information necessary to provide account services, process transactions, verify identity, and ensure compliance with legal obligations. Data collected may include:

• Full name and date of birth
• Contact details (email address, telephone number)
• Residential address
• Payment and financial transaction records
• Identity verification documents
• Device and browsing activity logs

Protection Measures

Technical and organisational safeguards are implemented to protect user information against unauthorised access, loss, misuse, or disclosure. These include:

• Encryption protocols for data transmission
• Secure storage systems with restricted access
• Regular security audits and vulnerability assessments
• Staff training on confidentiality obligations

User Rights

Users have the right to:

• Access their personal information held by the platform
• Request correction of inaccurate or incomplete data
• Request deletion of personal information subject to legal retention requirements
• Withdraw consent for data processing where applicable

All processing activities comply with Indian data protection laws and international standards to ensure responsible handling of user information.

Personal information is used for lawful purposes that support the delivery and improvement of services. The primary uses include:

Account Management and Service Delivery

• Creating and maintaining user accounts
• Processing deposits, withdrawals, and betting transactions
• Verifying identity and age to comply with legal requirements
• Managing customer support requests and communications

Service Improvement and Analytics

• Analysing user behaviour to enhance platform functionality
• Identifying technical issues and improving system performance
• Developing new features based on user preferences

Marketing and Communications

• Sending promotional offers and updates about services
• Personalising content based on user interests
• Notifying users of important changes to terms or policies

Compliance and Security

• Detecting and preventing fraud, money laundering, and other illegal activities
• Fulfilling regulatory obligations and responding to lawful requests
• Maintaining records as required by applicable laws

All data processing is conducted transparently, and users retain control over their information through privacy settings and communication preferences.

Users can access, update, or delete their personal information through their account settings or by contacting customer support. The platform ensures that user requests are processed promptly and in accordance with legal requirements.

Accessing and Updating Data

• Users may log in to their account to view and modify personal details
• Requests for data access can be submitted through the support team
• Verification procedures may be required to confirm user identity before granting access

Correction and Deletion Procedures

• Inaccurate or outdated information can be corrected via account settings
• Deletion requests are honoured subject to legal retention obligations
• Certain records must be retained for compliance purposes and cannot be deleted immediately

Consent to Security Checks and Payment Processing

By using the platform, users consent to:

• Identity verification and security checks to prevent fraud
• Processing of payment information by authorised third-party payment providers
• Sharing of necessary transaction details with financial institutions for payment processing

These measures are essential to maintaining a secure environment and ensuring the integrity of financial transactions.

The platform is intended exclusively for individuals aged 18 years or older. The operator takes the protection of minors seriously and does not knowingly collect or process personal information from individuals below the legal age for gambling.

Age Verification

• Users are required to confirm their age during registration
• The platform cannot independently verify age without valid identity documents
• False declarations regarding age may result in account suspension and forfeiture of funds

Parental Rights

• If a parent or guardian becomes aware that a minor has provided personal information, they should contact customer support immediately
• Upon verification, the operator will delete the minor’s account and all associated personal data without delay
• No financial transactions involving minors will be processed or honoured

The platform encourages responsible use and relies on users to provide truthful information regarding their eligibility to participate in gambling activities.

Personal information may be transferred to and processed in countries outside India where the platform’s partners, service providers, and affiliates operate. These transfers are necessary to deliver services and maintain operational efficiency.

User Consent for Cross-Border Transfers

By using the platform, users consent to:

• The transfer of personal data to jurisdictions where the operator and its partners are located
• Processing by third-party service providers in countries that may have different data protection standards
• Storage of data on servers located outside India

Confidentiality Assurance

• All partners and service providers are contractually obligated to maintain the confidentiality and security of user information
• Data protection agreements ensure that personal information is handled in accordance with international standards
• Safeguards are in place to protect data during international transfers

Users are encouraged to review the privacy practices of third-party providers when applicable, though the operator ensures that all partners meet stringent security requirements.

This disclaimer may alter the scope, interpretation, or legal effects of certain provisions within the privacy policy. It applies when users accept the policy through registration, account verification, or continued use of the platform.

Acceptance and Binding Effect

• Acceptance of the policy may occur through electronic signature, explicit agreement, or implied consent via platform use
• The disclaimer forms an integral part of the privacy policy and is binding upon acceptance
• Users are advised to read the disclaimer carefully before proceeding with registration or service use

Modifications and Precedence

• The operator reserves the right to modify the disclaimer to reflect changes in legal requirements or business practices
• Users will be notified of significant changes through email or platform notifications
• Continued use after modifications constitutes acceptance of the updated disclaimer

The disclaimer does not limit user rights under applicable law but provides clarification on the interpretation and application of policy terms.

Cookies are small text files placed on a user’s device when visiting the platform. They enable the operator to recognise users, remember preferences, and improve the overall user experience.

Purpose of Cookies

Cookies are used for:

• Statistics and Analytics: Tracking website traffic and user behaviour to understand how services are used
• Behaviour Analysis: Identifying patterns to enhance functionality and personalise content
• Personalisation: Remembering user preferences, language settings, and login details
• Site Improvement: Testing new features and optimising platform performance

Cookie Retention

Cookies are retained for a maximum period of one year from the date they are set. Users may manage or delete cookies through their browser settings, though disabling cookies may affect the functionality of certain features.

User Control

• Most web browsers allow users to control cookie settings and delete stored cookies
• Disabling cookies may result in limited access to personalised features
• Users can opt out of third-party analytics cookies through browser extensions or privacy settings

The platform respects user choices regarding cookies and provides transparency about their use.

By accessing or using the platform, users acknowledge that they have read, understood, and agreed to the terms outlined in this privacy policy. Acceptance constitutes a binding agreement between the user and the operator.

Binding Effect

• Registration, account creation, or continued use of services signifies full acceptance of the policy
• Users who do not agree to the policy should discontinue use immediately
• Acceptance is required to access any services provided by the platform

Current Version Prevails

• The version of the policy published on the platform at the time of use is the operative document
• Users are responsible for reviewing the policy periodically to stay informed of updates
• Continued use after changes are published constitutes acceptance of the revised policy

The operator recommends that users retain a copy of the policy for their records and seek clarification if any terms are unclear.

Personal information may be shared with third parties under certain circumstances to comply with legal obligations, enforce agreements, or provide services. Users consent to such sharing when they provide data to the platform.

Circumstances for Data Sharing

Personal information may be disclosed to:

• Legal Authorities: To comply with court orders, regulatory requirements, or lawful requests from government agencies
• Dispute Resolution: To resolve disputes, investigate fraud, or enforce terms and conditions
• Service Providers: To enable payment processing, identity verification, and customer support services
• Business Partners: For marketing, promotions, or service enhancements where users have consented

Transparency and Consent

• A list of third parties with access to personal information is available upon request
• If specific parties are not listed, users will be informed of the purpose and scope of data sharing before disclosure
• Providing personal information to the platform constitutes consent for sharing with authorised third parties

Third-Party Responsibilities

• Third parties are contractually obligated to protect user information and use it only for specified purposes
• The operator is not responsible for the privacy practices of third parties once data is shared
• Users are encouraged to review the privacy policies of third-party service providers

The platform may contain links to third-party websites, including payment gateways, affiliate partners, and promotional sites. These external websites have their own privacy policies and data handling practices.

Third-Party Privacy Policies

• The operator is not responsible for the content, security, or privacy practices of external websites
• Users should review the privacy policies of third-party sites before providing personal information
• Linked websites may collect data independently of the platform

User Caution

• Users are advised to exercise caution when navigating to external sites
• The operator does not endorse or guarantee the practices of third-party websites
• Transactions conducted on external platforms are subject to their terms and conditions

The inclusion of links does not imply endorsement, and users access third-party websites at their own risk. The operator encourages users to remain vigilant and protect their personal information when visiting external sites.