Know Your Customer and Anti-Money Laundering Policy

The platform implements comprehensive procedures to verify account holders, prevent fraudulent conduct, and detect suspicious activity. These protocols serve multiple critical functions:

• Ensuring fair play conditions for all participants
• Protecting personal data and user safety through robust security measures
• Maintaining transparency in all financial operations
• Meeting regulatory requirements under Indian law
• Preventing unauthorized account access and identity theft
• Supporting responsible gaming practices

Every user must complete ID verification before accessing full platform features. The process requires submission of specific documentation to confirm identity and address:

• Government-issued photo identification (Aadhaar card, passport, driving licence, or voter ID)
• Proof of residential address (utility bills, bank statements, or rental agreements dated within 90 days)
• Payment method ownership confirmation (card images, e-wallet screenshots, or bank account verification)
• Additional documents may be requested for enhanced due diligence in specific cases

The platform employs multiple layers of controls to identify and prevent money laundering, terrorist financing, and related illegal activities. These systems operate continuously:

• Real-time transaction monitoring across all deposit, withdrawal, and wagering activities
• Automated detection rules flagging unusual patterns or high-risk behaviors
• Enhanced due diligence procedures for accounts exhibiting elevated risk indicators
• Systematic reviews of large or irregular fund transfers
• Risk scoring algorithms assessing user profiles and transaction histories
• Screening against sanctions lists, politically exposed persons databases, and adverse media sources
• Reporting obligations to competent authorities when suspicious activity is identified

To maintain security measures and regulatory compliance, certain actions are strictly forbidden. Users engaging in prohibited conduct face enforcement actions:

• Operating multiple accounts or using false identities
• Submitting forged, altered, or stolen documents during verification
• Attempting to launder funds or conceal the source of deposits
• Manipulating platform systems or exploiting technical vulnerabilities
• Sharing account credentials or transferring account ownership
• Using payment instruments not registered in the account holder’s name
• Providing false information or misrepresenting identity during registration

Users who breach these requirements face immediate consequences. The platform reserves the right to implement temporary or permanent account suspension, freeze or confiscate funds linked to suspicious activity, cancel bets or void winnings derived from prohibited conduct, report findings to competent authorities where applicable.

Users bear responsibility for maintaining accurate information and cooperating throughout the verification process. Account holders must provide truthful personal data during registration and promptly update details when circumstances change. Completion of document submission within requested timeframes is mandatory. Users must respond to additional information requests from the compliance team within the specified period. Only payment methods registered in the user’s own name may be used for deposits or withdrawals. Any suspicious activity observed on the platform or within a user’s own account must be reported immediately to customer support.

The platform maintains fair play standards and operational transparency to safeguard user interests and preserve a trustworthy gaming environment. These principles guide all compliance activities:

• Adherence to internationally recognized standards for identity verification and financial crime prevention
• Confidentiality and protection of personal data in accordance with applicable privacy legislation
• Continuous monitoring systems to detect suspicious activity and prevent manipulation
• Prevention of unfair behavior, collusion, and advantage-taking
• Accessible user support channels for addressing safety concerns
• Shared responsibility model where users and platform collaborate on security measures
• Equal treatment and consistent application of rules for all participants