Get in Touch with Melbet Support in India
We offer multiple ways to reach our team in India. You can contact us through live chat, email, phone, messengers, and social networks. Our support operates in English, Hindi, and other regional languages. Average response time is under 5 minutes for chat and up to 24 hours for e-mail queries.
Complete Contact Details for All Enquiries
You might need to reach us for account questions, partnership proposals, affiliate programs, media relations, legal matters, or investor enquiries. Each channel serves a specific purpose to ensure you connect with the right team quickly.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| Live Chat | Available 24/7 on the official website and mobile app | Account issues, deposit queries, withdrawal status, game questions, platform navigation, bonus activation |
| Email Support | [email protected] | Detailed account queries, payment disputes, verification documents, bonus terms, technical issues requiring screenshots |
| Phone Support | +91-XXX-XXX-XXXX (India toll-free number available on the site) | Urgent account access problems, real-time payment assistance, live betting questions |
| Scan QR code on the contact page or message the official number | Quick questions, account updates, deposit confirmations, promotional details | |
| Telegram | @MelbetIndiaOfficial | Platform updates, bonus announcements, instant support messages |
| @melbet_india | General enquiries, promotional content, follow for updates | |
| facebook.com/melbetindia | Community support, event announcements, public queries | |
| Twitter (X) | @Melbet_India | Quick updates, news, customer service tweets |
| Partnerships & Affiliates | [email protected] | Affiliate program details, marketing collaborations, business proposals |
| Media & Press | [email protected] | Media kits, press releases, interview requests, corporate information |
| Legal & Compliance | [email protected] | Licensing questions, terms and conditions, regulatory matters, corporate documentation |
| VIP & High Rollers | [email protected] | Personalised account management, exclusive offers, higher limits, dedicated support |
Contact Response Times
Live chat delivers answers within 2–5 minutes during peak hours. Email responses arrive within 12–24 hours for standard queries. Phone support connects you immediately during business hours. Messenger apps respond within 10–15 minutes. Social media messages receive replies within 1–2 hours during active hours.
Languages We Support
Our team communicates in English, Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, and Kannada. Select your preferred language at the start of any chat or call. All written correspondence accepts queries in these languages.
Security of Your Messages
Every contact channel uses encrypted connections. Your personal details remain confidential. We never ask for passwords through email or social media. Always verify official contact details on our website before sharing sensitive information.
On-Site Contact Form
Visit the contact page on our official platform. Fill in your name, registered email address, and message. Select the query category from the dropdown menu. Submit the form. You will receive an acknowledgment e-mail immediately. Our team responds within 24 hours.
Physical Address
Melbet operates under international licensing. Our registered office details appear in the footer of every page. For legal correspondence, use the postal address provided in the Terms and Conditions section.
Social Media for Updates
Follow our official accounts for platform news, game releases, and promotional announcements. Direct message us for quick support. Engage with our posts to stay informed about bonuses and events.
When to Use Each Channel
Use live chat for immediate answers about active bets or ongoing games. Send an email when you need detailed explanations or want to attach documents. Call for urgent account access problems. Message us on WhatsApp for quick confirmations. Use official email addresses for business proposals or legal matters.
No Hidden Fees for Contact
All support channels are free to use. We do not charge for calls, chats, or messages. Phone support uses standard rates from your telecom provider. International users may incur carrier charges.
User Feedback and Complaints
If you have feedback about our service, contact us through any channel. For formal complaints, send a detailed message to [email protected]. Include your account number and transaction details. We review all complaints within 48 hours. You will receive a resolution or update within 5 business days.
Contact for Responsible Gaming
If you need help managing your gaming activity, reach out to [email protected]. Our team provides information on limits, self-exclusion, and support resources. This service is confidential and available to all users in India.
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